Below please find answers to some of the frequently asked questions about Assure Claim's medical billing services.

What operational benefits can my practice expect from Assure Claim’s medical claims management solutions?

What cost benefits will we see from Assure Claim’s medical billing services?

What type of practice does Assure Claim usually work with?

What is the pricing structure of Assure Claim’s services?

How long does it take to get set up?

How will Assure Claim receive my information for daily claims generation?

Where do the payments go when claims are reimbursed?

Does Assure Claim also mail out patient statements?

Is there a start up fee?

How often will you invoice our practice?

Is Assure Claim HIPAA compliant?

 

 

 

 

What operational benefits can my practice expect from Assure Claim’s medical claims management solutions?

· Eliminate concerns about staff turnover, training or vacation and sick time
· Claims are entered daily, not just when there's free time
· Less paperwork for office employees
· Focus on patient care, not patient bills

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What cost benefits will we see from Assure Claim’s medical billing services?
· Our fees are based on collections, so we don't get paid unless you get paid!
· All payments go directly to you - you retain complete control
· Our daily claim generation and carrier follow up ensure faster pay-outs
· Weekly patient statement mailings reduce turnaround on patient obligations
· No software or hardware to buy and maintain
· No ongoing bills for paper, envelopes, forms or postage

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What type of practice does Assure Claim usually work with?
Our approach to medical billing services is flexible enough to work with any practice of any size. We have created a streamlined delivery model enabling us to adapt to your needs. If you are single physician practice, or have numerous offices with a team of providers, we can customize a solution to meet your needs.

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What is the pricing structure of Assure Claim’s services?
For medical billing and accounts receivable management, we only charge based on a percentage of what you successfully receive from carriers and patients. This approach directly ties our financial success to yours and ensures we'll do everything we can to work in partnership with your practice to succeed together. For our practice management and other services, we work with our clients to develop a pricing structure that works for your practice. Our services are specifically designed to enhance the profit center of your practice, not to become an additional cost center.

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How long does it take to get set up?
We can begin medical billing services as soon as you are set up in our system, which can literally be only a matter of hours. We'll need some specific practice information to get started such as: practice name, address, UPIN, Tax ID, provider numbers, fee schedule, insurance policy information, etc. Once established, we can begin sending paper claims immediately; electronic medical billing will begin as soon as your information is confirmed with each carrier through the clearinghouse - in as little as a week.

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How will Assure Claim receive my information for daily claims generation?
We receive your superbills and demographic information on a daily basis normally by fax of pdf document through our secure web client, depending on the easiest process for your office. Either way, we keep your claims current and generated within 2 business days.

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Where do the payments go when claims are reimbursed?
All payments go directly to you. We request that you send us a copy of the EOB and verification of payment (check stub) or deposit slip so that our records can be up to date for patient balance billing and adjustments, but you retain complete control of your money at all times.

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Does Assure Claim also mail out patient statements?
Our medical billing services take the tedious insurance claim forms and carrier follow up out of the picture, allowing you to direct energies towards your core business of patient care.

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Is there a start up fee?
No. Assure Claim does not carry any set up fees or start up costs forward to you. The only charges billed to your practice are based on recovered claims that we submit on your behalf.

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How often will you invoice our practice?
We will send an invoice monthly, for claims recovered in the prior month

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Is Assure Claim HIPAA compliant?
Yes. Assure Claim is completely HIPAA compliant and has developed a program to support OIG suggested best practices for medical billing services. Additionally, our primary software for electronic medical billing services was designed with HIPAA compliance as its centerpiece.

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